Return Policy
We want you to be satisfied with your purchase. Please see our product‑specific return and warranty guidelines below.
T‑Shirts
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Return/Exchange Window
- You have 14 days from the delivery date to request a return or exchange.
- Items must be unused, unwashed, and in their original condition with all tags/labels attached.
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How to Initiate a Return or Exchange
- Contact our customer service with your order number and reason for return/exchange.
- We will provide instructions for shipping the item(s) back. Shipping costs for returns may be at the customer’s expense unless the product is defective or you received the wrong item.
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Refunds
- Upon receiving and inspecting the returned item, we will process a refund to your original payment method, excluding any shipping charges if applicable.
Stickers
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Warranty
- Our stickers come with a 2‑year warranty against fading or peeling under normal use. If your sticker fades or peels within this period, we will replace it for free.
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How to Claim the Warranty
- Contact us with a photo of the defective sticker and your original order details.
- We will confirm the claim and ship a replacement at no additional cost.
- Contact Details
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- support@sugoi-street.com
This document was last updated on February 7, 2025.